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Industries

Industries: advice and AI shaped to your field

A municipality asks different questions from an electrician, an estate agency different ones from a software company. We work in five industries whose processes, customers and rules we know.

Five industries, one way of working

Public sector

Many recurring questions at the front desk, with the same team.

Real estate

Candidates who want answers in the evening and at weekends.

Why industry knowledge makes the difference

A generic chatbot or standard advice gets stuck on the details that matter in your industry. Your customers’ language: a site, an EPC rating, a service certificate. The rules: the GDPR, the code of conduct for estate agents, the language legislation for local governments. And the peaks: the heating season, the weeks around the tax letters, the evenings when prospective tenants search.

Because we know those questions, rules and peaks, set-up is shorter and the answers fit better with what your customers really ask.

General chatbot

Is the EPC rating of this house available?

I am afraid I cannot help with that. Please contact the office.

Assistant with industry knowledge

Is the EPC rating of this house available?

Yes. The EPC label and certificate are in the property listing. Would you also like to request a viewing?

Source: property listing

Example: the same question, two answers.

Is your industry not listed?

We also work for other SMEs with a lot of customer contact or complex choices. Tell us what you are facing.