AI & Automation
Capabilities · AI & Automation
Our AI assistant answers questions in Dutch, French, Turkish and Arabic, using only your own information. When it cannot answer a question, it passes it to a member of your team.
Demo
Choose a language, or ask your own question about Wynmond & Co.
The same assistant also works in WhatsApp.
Tot hoe laat bent u vandaag bereikbaar?
Vandaag tot 17.30 uur. Daarna helpt deze assistent u verder.
Source: Opening hours
Example · answer from the source ‘Opening hours’
Opening hours, prices, lead times, the status of a request. Your team answers them again and again, by phone and by email.
Many customers look things up in the evening or at the weekend. If they find no answer then, they look elsewhere.
Customers who struggle to ask their question in Dutch call back more often, or give up.
A request that sits for days has often been forgotten by the time you call back.
The assistant works as a small window on your website. It answers what it knows for certain, and passes the rest on.
Only from sources you have approved: your website, your documents, your price list. Every answer links to its source. No source, no answer.
It recognises the language of the question and answers in Dutch, French, Turkish or Arabic, and in English too. Your Dutch information remains the basis.
When a customer wants a quote or an appointment, the assistant asks for the details you need. You receive the complete request, which can then be followed up automatically.
When it cannot answer, it refers the visitor to a member of your team: by phone, by email or via WhatsApp. The question joins a queue, so the missing information gets added.
Every month you see which questions come up most, in which languages, and which went unanswered. So you know what is missing from your website.
One source, four languages
Which questions do you get most, and where is the answer? Together we choose the sources the assistant may use.
We build the knowledge base from your website, documents and prices.
Your team asks the questions customers ask. You approve the answers before anything goes live.
The assistant appears as a window on your website. Every month we check its answers and update the knowledge base.
Nothing more.
After go-live, the assistant stays under maintenance. We review its answers every month and update the knowledge base as soon as your information changes. That is how our full approach works too: understand the questions first, then build, then measure.
The assistant needs no personal data for general questions. Conversations about emergencies are not stored. We set out the data arrangements in a data processing agreement.
Visitors see straight away that they are talking to an AI assistant, not a person.
If the answer is not in an approved source, the assistant makes nothing up. It says it does not know and refers the visitor on.
You approve every source. When something changes, we update the knowledge base. More in our questions on data and privacy.
Example · Route 2: AnswerChoose a route above
How late can I reach you today?
Today until 5.30 pm. After that, this assistant helps you further.
Source: Opening hours
“When is residual waste collected?”
Residents get an answer with a link to the right page.
“Is this flat still available?”
Candidates get an answer and leave their details for a viewing.
“What does an inspection cost when I sell my house?”
The assistant gives the prices you approved and takes the request.
“My boiler shows an error code, what now?”
For urgent problems, the customer sees your emergency number at once.
“Does your software work with our accounting package?”
Product questions answered from your own documentation.
Move the two sliders: how many recurring questions do you get per week, and how many minutes does one answer take? This shows how much time goes today into questions an assistant can pick up.
One fixed setup price, then a fixed amount per month. The monthly fee covers a monthly check, updates to the knowledge base when your information changes, handling the questions the assistant could not answer, and a monthly figures report.
Larger additional work gets a separate fixed quote. The subscription can be cancelled monthly.
€1,500setup, excl. VAT
+ €300 per monthPrices exclude VAT.
What happens after the conversation? Automate the follow-up.
Explore the service
Not yet sure an assistant is the right first step?
Explore the serviceFor SMEs, the multilingual AI assistant costs €1,500 for setup and then €300 per month, excl. VAT. The subscription can be cancelled monthly. The monthly fee covers a monthly check, knowledge base updates, handling unanswered questions and a figures report. Larger additional work gets a separate fixed quote. See what is included.
Usually two to three weeks after the kick-off. If your answers are already on your website and in documents, it goes faster. The exact start date is in the proposal after the introduction. You can read how the build works in the four steps.
It says so honestly and refers the visitor to a member of your team, by phone, by email or via WhatsApp. The question joins a queue. That shows you which information is missing, and we add it to the knowledge base so the next customer does get an answer. More on how the assistant answers.
Dutch, French, Turkish and Arabic, and English too. The assistant recognises the language of the question and answers in the same language, with the same content. Your Dutch information stays leading: the other languages give the same facts. The assistant is not a translation service for official documents.
Yes. The assistant works in the window on your website and on WhatsApp too, with the same approved sources. Your customers choose where they ask their question; the request reaches you the same way.
The assistant needs no personal data for general questions. When a customer asks for a quote or appointment, it asks only for what that request needs. Conversations about emergencies are not stored. We set out the arrangements in a data processing agreement. More in our questions on data and privacy.
No. We build and maintain the assistant. You approve the content and name one contact person who passes on new information. The assistant appears as a small window on your existing website, so you do not need to replace it. See also how we work.
In an introduction we show you the assistant with examples from your industry.