A missed call is a missed job
You are up a ladder or in a crawl space. The customer who calls simply calls the next electrician.
Industries · Electrical services
AI for electricians: your requests handled, even on site
While you are at work, the AI assistant answers customers’ questions, takes complete quote requests and prepares what you need to give a price quickly.
On site, you cannot pick up the phone
Quotes in the evening
After the site, still answering emails and writing quotes at the kitchen table.
Incomplete requests
“Could you come and have a look?” Without an address, type of job or timing, you have to call back first.
Always the same questions
What does an inspection cost? How soon can you come? Do you work in our area?
What the assistant takes off your hands
Answering customers’ questions
About your services, your area and your prices, such as the AREI inspection (under the Belgian electrical installations code) when a home is sold, using only the information and prices you have approved.
Taking complete quote requests
Type of job, address and timing: the assistant asks what you need to give a price quickly.
Preparing appointment requests
The customer gives a few times that suit them. You confirm the appointment yourself.
Urgent questions straight to your number
When the assistant recognises an urgent problem, the customer sees your emergency number at once.
Questions the assistant often gets: Inspection when selling a home (AREI)Charging pointsSolar panelsHome batteriesService area
A working day on site
A working day with and without an assistant
7 am to 7 pm · With and without an assistant
Without an assistantmissed or called back later
- missedWithout · 7h
- missedWithout · 9h
- you call backWithout · 11h
- missedWithout · 13h
- missedWithout · 15h
- you call backWithout · 17h
- you call backWithout · 19h
With an assistantanswered right away
- answeredWith assistant · 7h
- answeredWith assistant · 9h
- answeredWith assistant · 11h
- answeredWith assistant · 13h
- answeredWith assistant · 15h
- answeredWith assistant · 17h
- answeredWith assistant · 19h
Illustration of the pattern, not measured data. Gold dot = answered right away, grey dot = you call back later, open dot = missed.
Solar panels and charging points: many questions, many opportunities
Anyone considering solar panels, a home battery or a charging point has plenty of questions before asking for a quote: about grants, the payback time and the capacity tariff. They are often the same questions, and they cost you time before anything is earned.
The assistant answers the general questions and notes the customer’s details, so you call back with a complete request. For grants it refers to the official source, because the rules change. It does not quote amounts.
Your admin can get lighter too
Following up quotes
A follow-up email after a few days, without you having to remember.
Reminders
Customers who get a nudge for an inspection or a service.
Scheduling
Requests that land in your schedule with the right details.
More on how we do that: business automation.
Try it with a question from your customers
A customer is selling their home and needs an inspection. This is how the assistant answers, in four languages.
More about the AI assistantDemo
A question from a customer
Choose a language.
The same assistant also works in WhatsApp.
AssistantAIOnline
Doen jullie ook een keuring bij de verkoop van een huis?
Ja, dat doen wij. Geef uw adres, het type woning en wanneer u de keuring nodig hebt. Dan neemt de zaakvoerder contact met u op met een prijs en een datum.
Source: Keuringen
Example · answer from the page ‘Keuringen’ (inspections)
Frequently asked questions from electricians
Do I need to change my website?
No. The assistant appears as a small window on your website. We install it and test it there first, before your customers see it. You do not have to rebuild anything. If you work with a web builder, we briefly agree the installation with them. More on how the assistant works.
I do not have a website. Can this still work?
Yes, through WhatsApp. The assistant also works without a website: your customers ask their question on WhatsApp, with the same approved sources and in the same languages. If you also want to lose less time on quotes and follow-up, business automation can help.
Can the assistant give prices?
Only the prices you have approved yourself, such as a fixed price for an inspection. For work where you need to come and look first, it takes the request so you can give the price yourself. The assistant does not quote grant amounts: for those it refers to the official source.
What does this cost per month?
€300 per month, after a setup of €1,500, excl. VAT. The subscription can be cancelled monthly. For that, we check the assistant every month, update its information and send you an overview of the questions that came in. See the full price.
How soon can the assistant go live?
Usually two to three weeks after the kick-off, depending on how much information is already in place, such as your services, prices and service area. Before go-live we test the assistant with you first. You can read how the build works under the method.
How many requests are you missing today?
A short conversation is enough to see where you lose requests today.