Only approved information about your properties
The assistant answers only from the property information your agency has approved. If something is not in the listing, it refers the candidate to an agent.
Industries · Real estate
An AI assistant for estate agencies
Prospective buyers and tenants want an answer straight away, also in the evenings and at weekends. The AI assistant answers questions about properties, prepares viewings and hands your agents a complete file.
Candidates do not wait until Monday
Many enquiries from property portals arrive after office hours: in the evening, at the weekend, after the candidate’s own working day. Anyone who only hears back on Monday has often viewed another property in the meantime.
And the questions are often the same: Is it still available?What is the EPC rating?What are the costs?Are pets allowed?
Candidates also speak many languages, and not everyone asks their question comfortably in Dutch.
answered during office hourswaits until Mondayanswered straight away
What the assistant does for your agency
Answering questions about properties
From the property information in the knowledge base: availability, EPC rating, costs and conditions.
Qualifying candidates
On timing, budget and financing only, so your agent knows who they are calling.
Preparing viewings
The candidate gives preferred times. Your agent confirms the viewing personally.
Informing landlords and owners
General questions from owners about selling, letting or management, from information your agency approves.
Multilingual contact
Answers in Dutch, French, Turkish and Arabic, and in English too.
From interest to viewing
From first question to viewing
Example of the times of one lead.
- Sat 9.14 pm
Questions
Interest comes in, also after office hours.
- Sat 9.16 pm
Qualified
Budget, timing and preferences known.
- Mon 9.05 am
Appointment
Preferred times collected, the agent confirms.
- after the viewing
Follow-up
After the viewing, at the right moment.
Example · Questions
On Saturday evening a candidate asks whether the townhouse is still available, and what its EPC label is.
Click a step to look at itCareful, ethical and free of discrimination
Equal treatment of candidates
The assistant never qualifies on protected characteristics such as origin, religion or family situation. It asks only about timing, budget and financing.
Candidates’ privacy
Only the data the request needs, and nothing more. We set out the arrangements in a data processing agreement.
Getting more from every lead
Following up leads automatically
A candidate who hears nothing after a viewing drops off. Business automation takes care of follow-up at the right moment.
Explore the service
Insight into your own region
Which properties are in demand, by whom and in which price range? Market and competitive insight helps you choose where to focus.
Explore the serviceTry it with a question about a property
A candidate asks in the evening whether a flat is still available. This is how the assistant answers, in four languages.
More about the AI assistantDemo
A question about a property
Choose a language.
The same assistant also works in WhatsApp.
AssistantAIOnline
Is dit appartement nog beschikbaar? Ik wil het graag bezichtigen.
Ja, het appartement is nog beschikbaar. Geef twee momenten die u passen en uw telefoonnummer. Een makelaar bevestigt de bezichtiging.
Source: property listing
Example · answer from the property listing
Frequently asked questions from estate agencies
Does the assistant work with our property software?
Not directly today. The assistant works with the property information in the knowledge base, which we update when your listings change. We only offer a connection with property software once it has been built and tested. Candidates’ requests reach your agency complete.
Can the assistant answer questions from managed tenants too?
General questions, yes, from information your agency approves, such as how a tenant reports a defect or who to contact about a problem. For a specific situation or file, the assistant refers the tenant to your agency. That keeps your team the point of contact for what matters.
Which languages does the assistant speak?
Dutch, French, Turkish and Arabic, and English too. The assistant recognises the language of the question and answers in the same language, with the same information about the property. That way you also help candidates who prefer not to ask in Dutch. More on the multilingual AI assistant.
How do you prevent wrong information about a property?
The assistant answers only from information your agency has approved. No source, no answer: if something is not in the listing, it makes nothing up and refers the candidate to an agent. When a property changes status, we update the knowledge base as soon as you let us know.
Answer your candidates, also after office hours
Show us how your leads come in today. We show you where you lose time and candidates.